Meet the Staff
How May We Help You?
The staff at Midwest Group Benefits is dedicated to personal customer service. Get to know us and we look forward to the opportunity to get to know you.
Loren Kiel | Marketing/Sales
Phone: 563.382.9611 x 107 | Toll Free: 800.344.3766 x 107 | Email LorenLoren was the founder of Midwest Benefits, Inc. and Group Benefits Consultants, Inc., now collectively known as Midwest Group Benefits, Inc. He is employed as a Licensed Insurance Agent at Midwest Group Benefits. Loren has a Master's Degree in Business Administration. He consults and has expertise in the benefits/insurance industry.
Sara Hotvedt | Chief Operating Officer |Pension/Retirement
Phone: 563.382.9611 x 108 | Toll Free: 800.344.3766 x 108 | Email SaraSara has been the Chief Operating Officer since 2008 at Midwest Group Benefits and has worked with retirement planning since 1998. She is a Luther College graduate with a BA Degree in Accounting and also earned her APA designation in 2002 from the National Institute of Pension Administrators.
Karla Baumler | Group Health/Prescription/TPA Admin
Phone: 563.382.9611 x 104 | Toll Free: 800.344.3766 x 104 | Email KarlaKarla has been employed with Midwest Group Benefits for 10 years. She is a Licensed Health & Life Insurance Agent. Her job duties include Benefits Administrator, Customer Service , and Marketing.
Rachel Narum | Flex/HRA/HSA Department
Phone: 563.382.9611 x 103 | Toll Free: 800.344.3766 x 103 | Email RachelRachel is a CPA, and Licensed Insurance Agent. She has been employed with Midwest Group Benefits, Inc. for 11 years. Her duties include Benefits Administrator, Consultant and Marketing for group health clients.
Jeanette Ruegnitz | Group Health/Prescription/Individual Health/Medicare Supplements
Phone: 563.382.9611 x 106 | Toll Free: 800.344.3766 x 106 | Email JeanetteJeanette has 20 years of insurance experience and is a Licensed Agent in Life & Health and P&C. Jeanette has been with Midwest Group Benefits since 2002 working in the group and individual health markets in sales and service.
Kelly Elsbernd | Pension/Retirement/Accounting
Phone: 563.382.9611 x 109 | Toll Free: 800.344.3766 x 109 | Email KellyKelly has been in the insurance industry for 4 1/2 years and employed at Midwest Group Benefits for three years. She has a degree in Business Management and is currently working towards the APA (Accredited Pension Administrator) designation.
Nancy Hager | Flex/HRA/HSA Department
Phone: 563.382.9611 x 112 | Toll Free: 800.344.3766 x 112 | Email NancyNancy has been employed at Midwest Group Benefits for 2 years.
She has over 20 years experience in the HR/Benefits industry and in 1998 received the Franciscan Skemp Wellness Award on behalf of her company.
Pam DePuew | Medical Claims Department
Phone: 563.382.9611 x 105 | Toll Free: 800.344.3766 x 105 | Email PamPam has been employed by Midwest Group Benefits since August 2009. She has 15 years combined experience in the insurance, claims processing, account review, and customer service business. Pam has been a Licensed Agent for 4 years in P & C, and Life & Health.
Paulette Doubek | Receptionist
Phone: 563.382.9611 x 101 | Toll Free: 800.344.3766 x 101 | Email PaulettePaulette has been employed in the Investment business for most of her career. Customer Service has always been a major part of her responsibility. Paulette enjoys working with people and has been with Midwest Group Benefits since early 2009.
Deb Decker | Medical Claims Department
Phone: 563.382.9611 x 113 | Toll Free: 800.344.3766 x 113 | Email DebDeb has worked in the insurance industry for 12 years and with Midwest Group Benefits for 10 of those years. She supervises the claims process, processes claims and is the stop/loss coordinator.
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