Sarah Claiborne
COBRA Administration/FSA Administration
Sarah has worked with Midwest Group Benefits since Spring 2021. Sarah has a degree in business management from UNI and came to Midwest Group Benefits with 16 years of experience in employee benefit administration. Sarah is the administrative contact for our COBRA and Flexible Spending Account clients.
563.382.9611 x 116
800.344.3766 x 116
Email Sarah
Kelly Elsbernd
Chief Operating Officer | Pension/Retirement/Accounting
Kelly has been employed at Midwest Group Benefits since 2007 and is the Chief Operating Officer. She has a degree in Business Management and earned her APA (Accredited Pension Administrator) designation in 2012.
563.382.9611 x 109
800.344.3766 x 109
Email Kelly
Barb Moore
Medical Claims Department
Barb has been employed with Midwest Group Benefits since June 2011. She earned her Associate of Applied Science and Coding Specialist Diploma from NICC in May 2011.
563.382.9611 x 111
800.344.3766 x 111
Email Barb
Debbie Decker
Medical Claims Department
Deb has worked with Midwest Group Benefits since 2000. She processes claims and is the stop/loss coordinator.
563.382.9611 x 113
800.344.3766 x 113
Email Deb
Sara Hotvedt
Chief Executive Officer |Pension/Retirement
Sara is the Chief Executive Officer of Midwest Group Benefits. Sara has specialized in the retirement plan administration area since 1999 and is involved all aspects of plan administration. She is a Luther College graduate with a BA Degree in Accounting and also earned her APA designation in 2002 from the National Institute of Pension Administrators.
563.382.9611 x 108
800.344.3766 x 108
Email Sara
Rachel Narum
Group Health/Compliance
Rachel is a CPA, and Licensed Insurance Agent. She has been employed with Midwest Group Benefits, Inc. since 1999. Her duties include Benefits Administrator and a Consultant for group health clients.
Pam DePuew
Group Health/Claims/TPA Admin
Pam has been employed by Midwest Group Benefits since August 2009. She has 15 years combined experience in the insurance, claims processing, account review, and customer service business. Pam is a Licensed Agent for in P & C, and Life & Health.
563.382.9611 x 105
800.344.3766 x 105
Email Pam
Kelsey Ihde
Supplemental Unemployment Benefit (SUB) Plan Administration
Kelsey has been employed with Midwest Group Benefits since the Summer of 2014. She provides customer service to our SUB plan clients and their employees. Kelsey graduated from Northeast Iowa Community College in May 2015 earning her Associate of Applied Science in Administrative Office Management degree.
563.382.9611 x 104
800.344.3766 x 104
Email Kelsey